If you wish to develop a retail enterprise, you could concurrently handle day by day operations and contemplate new methods. Automating sure capabilities can release time to work on your online business as an alternative of in it.
That’s the place Qvalon is available in. Find out how the tech firm helps retail companies on this week’s Small Enterprise Highlight.
What the Enterprise Does
Provides tech instruments for retail companies.
Andrey Podgornov, CEO of Qvalon informed Small Enterprise Tendencies, “QVALON is a cloud-based answer to assist retail companies monitor, handle and amplify day by day operations.”
Extra particularly, the cell utility consists of instruments for a number of essential capabilities, together with:
This permits managers to automate sure capabilities as an alternative of doing all the things manually. The software additionally provides analytics and flags issues to assist companies discover extra environment friendly methods to finish duties.
Enterprise Area of interest
Offering real-time knowledge on enterprise operations.
Retailers usually look ahead to quarterly knowledge to make modifications. However getting this data straight away allows you to alter within the second. For instance, when you discover numerous customer support points at one location, you’ll be able to give attention to coaching to enhance.
Podgornov says, “QVALON has been confirmed to assist operators enhance profitability and spend extra time specializing in what issues most – offering wonderful customer support experiences.”
How the Enterprise Received Began
To assist the retail trade sustain with client calls for.
Podgornov explains, “As know-how advances, clients anticipate retail companies to advance with it. On the identical time, retail chains have complicated administration buildings because of the varied merchandise, folks, and processes concerned of their operations.
“We noticed the problem and the hole available in the market for the appropriate tech to assist resolve the issue. So we developed a system that permits every particular person instantly answerable for a process to obtain it on the proper time and in the appropriate place in keeping with beforehand described and standardized laws. Managers can now give attention to creating and regulating these guidelines, not coping with a whole lot of recurring pressing conditions.”
Podgornov says, “Our first milestone was turning into THE chief in our native market (Russia), adopted by securing enterprise with the who’s who of main retail — and finally surpassing 14,000 whole places utilizing the platform.
“Right this moment, we’re persevering with to develop and develop our footprint. QVALON now operates in seven international locations and is trusted by 75+ retailers together with Burger King, Quiksilver and Birch Espresso. In 2021, we opened our first U.S. workplace in New York Metropolis.”
Catering to retail companies with completely different niches.
Podgornov provides, “Catering to completely different audiences required consistency, fixed enchancment and all the time onerous, measurable outcomes.”
Strive new issues.
Podgornov says, “We take a look at and we experiment. There isn’t a ‘fail.’ There may be all the time a end result and a studying and the following experiment forward. To this point, this technique has pushed our success and we proceed to make use of this mannequin to develop.”
How They’d Spend an Further $100,000
Podgornov provides, “All of our bucks go towards constructing the following neatest thing to satisfy our clients’ wants.”
Maintain working to enhance.
Podgornov says, “We always problem not solely our product and the best way it really works, appears and feels — however ourselves. Motivation and willpower are core values of the corporate and its staff inside and out of doors the workplace. Our CTO, Boris, took this to coronary heart and have become a aggressive Ironman — following a profession enjoying soccer professionally.”
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Picture: QVALON, Andrew Podgornov and Boris Shkolnikov