Pub-goers want to keep ordering on apps rather than the bar when Covid-19 restrictions ease
When lockdown lifted, many pubs and bars across the country implemented digital ordering systems to adhere to social distancing.
New research out today shows that 80 percent of pub-goers that have used such systems want pubs to keep the service available even after guidelines change.
According to the study commissioned by Flipdish, almost two-thirds of respondents said they are now more likely to visit a pub or a bar with a digital app and over half would actually miss ordering drinks via an app if it stopped. The preference for digital ordering intensifies among younger demographics and women. Only one in seven of 18 – 24 year-olds surveyed prefer queuing at the bar and women are half as likely to do the same compared to the men.
Customers that have experienced digital table ordering since lockdown say the top benefits are: not needing to queue, not losing table and